Wow! eBook
CIM Revision Cards Customer Communications, Second Edition 2nd Edition
Author(s): Gill Wood (Author)
- Publisher: Butterworth-Heinemann
- Publication Date: 28 Dec. 2006
- Edition: 2nd
- Language: English
- Print length: 134 pages
- ISBN-10: B00153D3LY
- ISBN-13: 9780080546582
Book Description
Features such as diagrams and bulleted lists are used throughout to ensure the key points are displayed as clearly and concisely as possible. Each section begins with a list of learning outcomes and ends with hints and tips, thereby ensuring the content is broken down into manageable concepts and can be easily addressed and memorised
* Updated to reflect changes in the coursebook
* Written specifically for revision purposes therefore only featuring the key concepts that need to be learned
* Carefully designed to enable points to be easily extracted and memorised without clouding them in additional information
* Accompanies the CIM Coursebook and MarketingOnline website to provide a complete suite of products to support the CIM qualification
