Business Process Mapping: Improving Customer Satisfaction

Business Process Mapping: Improving Customer Satisfaction

Hardcover: 338 pages

Publisher: John Wiley & Sons, Inc. (April 29, 2009)

Language: English

ISBN-10: 0470444584

ISBN-13: 9780470444580

电子书代发PDF格式价格10我要求助
未经允许不得转载:Wow! eBook » Business Process Mapping: Improving Customer Satisfaction