AI Chatbots: The Good, The Bad, and The Ugly

AI Chatbots: The Good, The Bad, and The Ugly book cover

AI Chatbots: The Good, The Bad, and The Ugly

Author(s): James Crowder (Author), John Carbone (Contributor)

  • Publisher: Springer
  • Publication Date: 20 Nov. 2024
  • Language: English
  • Print length: 177 pages
  • ISBN-10: 3031455118
  • ISBN-13: 9783031455117

Book Description

This book explores the subject of artificial psychology from the standpoint of how online Chatbots have infiltrated and affected societies and the world in general. The book explores the psychological effects of depending on an online entity for our needs – even if it’s a reminder of scheduled events. The author provides insight into the notion of human-Chatbot exchanges, understanding, and false emotions both from the Chatbot and from the human. He goes on to investigate and discuss the dangers of too much reliance on technology that learns from a variety of sources and how some sources can negatively influence Chatbots, and by doing so, negatively affect people. The book also discusses human-Chatbot interactions and the natural language interface(s) required to respond adequately to humans. Lastly, the author explores the notion of ethical considerations for people, based on their interactions with Chatbots, including information based on cultural differences between different regions of the world.

Editorial Reviews

Review

“AI chatbots: the good, the bad, and the ugly has a winning title that builds hope for useful classification, informed revelation, broad perspective, and even fun in support of its often stated goal of generating a thoughtful discussion on the advantages and hazards of artificial intelligence (AI). On reading the book, I found evidence of these strengths along with some shortcomings. The goal is laudable and the attempt is applaudable. There is a hearty and light-hearted tone throughout.” (Benjamin Wells, Computing Reviews, December 15, 2025)

From the Back Cover

This book explores the subject of artificial psychology from the standpoint of how online Chatbots have infiltrated and affected societies and the world in general. The book explores the psychological effects of depending on an online entity for our needs – even if it’s a reminder of scheduled events. The author provides insight into the notion of human-Chatbot exchanges, understanding, and false emotions both from the Chatbot and from the human. He goes on to investigate and discuss the dangers of too much reliance on technology that learns from a variety of sources and how some sources can negatively influence Chatbots, and by doing so, negatively affect people. The book also discusses human-Chatbot interactions and the natural language interface(s) required to respond adequately to humans. Lastly, the author explores the notion of ethical considerations for people, based on their interactions with Chatbots, including information based on cultural differences between different regions of the world.

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