Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics 2010th Edition

Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics 2010th Edition book cover

Advances in Speech Recognition: Mobile Environments, Call Centers and Clinics 2010th Edition

Author(s): Amy Neustein

  • Publisher: Springer
  • Publication Date: November 20, 2014
  • Edition: 2010th
  • Language: English
  • Print length: 395 pages
  • ISBN-10: 1489991239
  • ISBN-13: 9781489991232

Book Description

Two Top Industry Leaders Speak Out Judith Markowitz When Amy asked me to co-author the foreword to her new book on advances in speech recognition, I was honored. Amy’s work has always been infused with c- ative intensity, so I knew the book would be as interesting for established speech professionals as for readers new to the speech-processing industry. The fact that I would be writing the foreward with Bill Scholz made the job even more enjoyable. Bill and I have known each other since he was at UNISYS directing projects that had a profound impact on speech-recognition tools and applications. Bill Scholz The opportunity to prepare this foreword with Judith provides me with a rare oppor- nity to collaborate with a seasoned speech professional to identify numerous signi- cant contributions to the field offered by the contributors whom Amy has recruited. Judith and I have had our eyes opened by the ideas and analyses offered by this collection of authors. Speech recognition no longer needs be relegated to the ca- gory of an experimental future technology; it is here today with sufficient capability to address the most challenging of tasks. And the point-click-type approach to GUI control is no longer sufficient, especially in the context of limitations of mode- day hand held devices. Instead, VUI and GUI are being integrated into unified multimodal solutions that are maturing into the fundamental paradigm for comput- human interaction in the future.

Editorial Reviews

Review

From the reviews:

“Amy Neustein brings together a collection of intriguing studies of the development and use of speech recognition (SR) technology in different workplaces. … Advances in Speech Recognition is more readable than many other collections about SR technology. … each essay contains a clear introduction and conclusion that can be tied to research in social science. Anthropologists can use the book to teach themselves and their students about the world of SR technology research and the variety of SR technology researchers.” (Jessica Zimmer, Anthropology of Work Review, Vol. 34 (1), 2013)

From the Back Cover

Advances in Speech Recognition provides a forum for today’s speech technology industry leaders – drawn from private enterprise and from academic institutions all over the world – to discuss the challenges, advances and aspirations of voice technology, which has become part of the working machinery of everyday life for consumers, corporations and healthcare providers both in the military and in the private sector. This anthology is divided into three sections – mobile environments, call centers and clinics – representing the research findings of over 30 industry experts: speech engineers, system designers, linguists, IT (information technology) and MIS (management information systems) specialists. Advances in Speech Recognition is introduced by speech industry icons Judith Markowitz and Bill Scholz who jointly wrote the book’s foreword. The book ends with a powerful coda by Jim Larson, who brilliantly forecasts in his epilogue the promises and, sometimes, the perils of advanced speech recognition technology. Advances in Speech Recognition is a useful book for speech software developers, speech engineers and others in the field of speech technology.

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