Multimodal transport network customers need to be directed during their travels. A travel support tool can be offered by a Multimodal Information System (MIS), which allows them to input their needs and provides them with the appropriate responses to improve their travel conditions.

The goal of this book is to design and develop methodologies in order to realize a MIS tool which can ensure permanent multimodal information availability before and during travel, considering passengers’ mobility.

The authors propose methods and tools that help transport network customers to formulate their requests when they connect to their favorite information systems through PC, laptop, cell phone, Portable Digital Assistant (PDA), etc. The MIS must automatically identify the websites concerning the customer’s services. These sites can, in fact, represent transport services, cultural services, tourist services, etc. The system should then be able to collect the necessary travel information from these sites in order to construct and propose the most convenient information according to the user’s requests.