Activity–Based Management for Financial Institutions: Driving Bottom Line Results

Activity-Based Management for Financial Institutions

Driving Bottom-Line Results

Instrumental in improving fact-based action, activity-based management (ABM) is a discipline that focuses on the management of activities as the route to improving the value received by the customer and the profit achieved by providing this value. While a host of Fortune 500 and other growth companies are using ABM, not all are doing so with maximum results, demonstrating clearly that proper application requires certain tools and techniques. The fundamentals needed for the effective deployment of ABM are presented and explained in Activity-Based Management for Financial Institutions: Driving Bottom-Line Results.

An important contribution to the body of knowledge of managerial accounting, and a comprehensive guide to the key aspects of ABM, Activity-Based Management for Financial Institutions provides hope for your financial institution, especially if it recognizes the deficiencies of its existing traditional costing methodology and system and wants to leverage the progressive power of information technology.

With a resourceful accompanying Web site providing the templates, tools, and techniques found in the book, Activity-Based Management for Financial Institutions explores:

• How organizations are moving from measuring product and standard service-line profitability to measuring customer profitability and value

• The obstacles and implementation pitfalls you can expect—along with prescriptive solutions so you can easily resolve them

• How to drive activity-based costing (ABC) data to your bottom line using ABM

• How your institution can drive millions of dollars of improvements through better use of ABC/M

• How to clearly articulate and improve your shared services cost structure

Practical and results-driven, this solid resource explores what it will take for you—and every controller, cost manager, or CFO of a financial institution—to successfully implement the full vision of the performance management framework within your organization.

Praise for Activity-Based Management for Financial Institutions

Driving Bottom-Line Results

“Brent’s book astutely addresses the common struggles of ABC/M value realization. The issues are seldom the design, but the implementation of ABM and a well-planned organizational change management discipline to drive sustainable change and business benefit. Activity-Based Management for Financial Institutions is a must-read for practitioners trying to maximize the value of ABC/M—regardless of the industry.”
—Allen Friedman, President, Americas, Celerant Consulting

“Activity-Based Management for Financial Institutions puts the emphasis of ABC/M where it belongs—on shareholder value. Brent’s methods for driving change within organizations work. I have personally witnessed millions of dollars in benefits as a result of using the organizational change process detailed in this book. For those people seeking to really make a difference using ABC/M, read this book!”
—Jeffrey Kelly, CFO, RenaissanceRe Holdings Ltd., former vice chairman, National City Corporation

Evaluate your institution’s processes and improve its decision-making and its bottom line— all through Activity-Based Management (ABM)

Turn to Activity-Based Management for Financial Institutions: Driving Bottom-Line Results for cutting-edge guidance about:

• Costing, chargeback, and pricing

• Bank branch profitability

• Implementing activity-based costing (ABC)

• Implementing ABM

• Structuring your organization and process for success

• ABC/M in shared services

• Managing organizational change

• The importance of organizational change management

• Avoiding the pitfalls: lessons learned

• Beyond ABM

Designed to help you actually drive bottom-line results—rather than help you make the most technically sophisticated ABC model—Activity-Based Management for Financial Institutions: Driving Bottom-Line Results is filled with the templates, tools, and techniques that work to improve your odds of a successful ABC/M implementation.

Delivering valuable lessons for any financial institution thinking about ABM, about to start ABM, or even recovering from a failure with ABM, author and industry leader Brent Bahnub draws from his years of experience to show you what works . . . and what doesn’t.