42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

42 Rules for Outsourcing Your Call Center: Best Practices for Outsourcing Call Center Planning, Operations and Management

by: Geoffrey A. Best

ISBN-10: 1607730685

ISBN-13: 9781607730682

Publication date: September 28, 2011

Paperback: 138 pages
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