Managing the Customer Experience: Tuing customers into adv
FT | 2002 | 9780273661955 | 272 pages
FT | 2002 | 9780273661955 | 272 pages
2004 | 9781403916174 | 272 pages
Butterworth-Heinemann | 2002 | 9780750655385 | 272 pages
1999 | 9780471326854 | 279 pages
Hill Companies | 2000 | 9780071359191 | 284 pages
Hill | 2000 | 9780071354967 | 278 pages
2007 | 9780470066454
Physica-Verlag Heidelberg | 2008 | 9783790820492 | 286 pages
DUV | 2006 | 9783835001268 | 287 pages
Financial Times/Prentice Hall | 2000 | 282 pages