ITIL V3 Service Strategy
Van Haren ( June 01, 2008 )
Van Haren ( June 01, 2008 )
OECD( May 06, 2010 )
Van Haren ( July 15, 2009 )
Amsterdam University ( January 01, 2009 )
OECD( November 03, 2009 )
OECD( September 28, 2009 )
OECD( May 06, 2010 )
OECD( March 24, 2009 )
Palgrave Macmillan( August 05, 2008 )
Palgrave Macmillan( July 03, 2009 )