Why CRM Doesn’t Work: How to Win by Letting Customers Manange the Relationship

经济学、管理学

Why CRM Doesn’t Work: How to Win by Letting Customers Manange the Relationship

by: Newell, Frederick; Godin, Seth

Publisher: Wiley(2010/5/21)

Edition: 1

Language: English

ISBN-13: 9781576601327

e-ISBN-13: 9780470884805

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