Why CRM Doesn’t Work:How to Win by Letting Customers Manange the Relationship
by: Newell, Frederick; Godin, Seth
Publisher: Wiley(2010/5/21)
Edition: 1
Language: English
ISBN-13: 9781576601327
e-ISBN-13: 9780470884805
未经允许不得转载：Wow! eBook » Why CRM Doesn’t Work:How to Win by Letting Customers Manange the Relationship