Michael Wilkinson(Author)
Editorial Reviews
"This book shares ‘The Secrets’ that have been the basis of my facilitation practice for over a decade."–Kerri McBride, past chair, International Association of Facilitators
"In my career, I've seen many, many facilitators. Michael Wilkinson is the best. ‘The Secrets’ explain why."–Len Roberts, CEO, RadioShack
“We have trained over 100 leaders and business analysts in ‘The Secrets.’ Great facilitation works.” -Peter Scott, executive general manager, MLC – National Australia Bank
“At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!”–Ann Herrmann-Nehdi, CEO, Herrmann International, Hermann Brain Dominance Indicator
“Michael Wilkinson is hands down the most talented and effective facilitator with whom I have ever worked or seen. He combines his proven facilitation techniques and approaches with a keen strategic and business sense to consistently produce performance-based results.”–Brian A. Gallagher, president and CEO, United Way of America
“As the superintendent of a school district in the middle of an intensive organizational reform, I know the importance of facilitative leadership. Anyone who is considering organizational change will welcome this precise, concise, and lucid guide.” –Beverly Hall, superintendent, Atlanta Public Schools
Using this resource as your guide you will learn how to
- Ask questions that ignite a bonfire of responses
- Dynamically address the three reasons people disagree
- Resolve dysfunctional behavior in four stages
- Build consensus in meetings with five strategies
In addition, The Secrets of Facilitation is chock-full of real-world learning from myriad case studies and sample dialogues. Written as a practical resource, the book's numerous tips and checklists can be put into immediate use. Keep The Secrets of Facilitation handy to help you
- Get people excited and participating right from the beginning
- Use specific follow-up questions to challenge or probe responses
- Float an idea without disempowering the group
- Keep the energy high over a multi-day session
- Develop a custom process to meet a specific need
- Gain commitment to action and not just involvement in the discussion
Book Description -
Hardcover: 320 pages
Publisher: Jossey-Bass; 1 edition (October 29, 2004)
Language: English
ISBN-10: 0787975788
ISBN-13: 9780787975784未经允许不得转载:Wow! eBook » The Secrets of Facilitation