The Loyalty Effect: The Hidden Force Behind Growth, Profits, girro 2014年2月16日 11 阅读 0 评论 金融、投资 The Loyalty Effect: The Hidden Force Behind Growth, Profits, by: Frederick F. Reichheld, Thomas Teal Publisher: Harvard Business School Print length: 323 Publication date: 1996-02 ISBN-10: 0875844480 ISBN-13: 9780875844480 代发服务PDF电子书10元立即求助