Win the Customer: 70 Simple Rules for Sensational Service by: Martins, Flavio Publisher: AMACOM(2015/9/23) Language: English ISBN-10: 0814436242 ISBN-13: 9780814436240 e-ISBN-10: 0814436250 e-ISBN-13: 9780814436257
People Love You: The Real Secret to Delivering Legendary Customer Experiences by: Blount, Jeb Publisher: Wiley(2013/1/22) Edition: 1 Language: English ISBN-10: 1118433246 ISBN-13: 9781118433249 e-ISBN-13: 9781118555880
Summary: Amaze Every Customer Every Time – Shep Hyken by: Publishing, BusinessNews Publisher: Primento Digital(2014/10/28) Language: English e-ISBN-10: 2511025051 e-ISBN-13: 9782511025055
Summary: Hooked – Nir Eyal with Ryan Hoover by: Publishing, BusinessNews Publisher: Primento Digital(2015/7/1) Language: English e-ISBN-10: 2511035871 e-ISBN-13: 9782511035870
The Psychology of the Asian Consumer by: Schmitt, Bernd; Lee, Leonard Publisher: Taylor and Francis(2015/7/3) Language: English ISBN-10: 076564455X ISBN-13: 9780765644558 e-ISBN-10: 1317514904 e-ISBN-13: 9781317514909
Consumed Nostalgia: Memory in the Age of Fast Capitalism by: Cross, Gary Publisher: Columbia University Press(2015/9/1) Language: English ISBN-10: 023116758X ISBN-13: 9780231167581 e-ISBN-10: 0231539606 e-ISBN-13: 9780231539609
Un recouvrement de créances sans frontières ? by: Attard, Jérôme; Dupuis, Michel; Laugier, Maxence; Sagaert, Vincent; Voinot, Denis Publisher: Primento Digital Publishing(2013/2/20) Language: French ISBN-10: 2804454312 ISBN-13: 9782804454319 e-ISBN-10: 280446184X e-ISBN-13: 9782804461843
Social Buying: A Revolution in Purchasing by: Machek, Rainer; Möhrstädt, Detlef G.; Schmiezek, Jürgen Publisher: tredition(2015/3/24) Language: English e-ISBN-10: 3732327809 e-ISBN-13: 9783732327805
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