Wow! eBook
SLIs and SLOs Demystified:A workshop approach to building and maintaining your service level indicators and service level objectives
by: Alexandra F. McCoy (Author)
Publisher: Packt Publishing
Publication Date: 2025-04-25
Language: English
Print Length: 300 pages
ISBN-10: 1835889387
ISBN-13: 9781835889381
Book Description
Master reliability engineering with SLIs and SLOs to optimize performance, enhance observability, and make data-driven decisionsKey FeaturesDesign precise SLIs and SLOs tailored to different system architectures and reliability goalsMaster observability techniques and incident management strategies to proactively detect and resolve issuesBuild scenario-based SLIs and SLOs with hands-on guidance for real-world reliability engineeringPurchase of the print or Kindle book includes a free PDF eBookBook DescriptionIn today's digital landscape, ensuring service reliability is more than just a necessity—it’s a competitive advantage. SLIs and SLOs Demystified equips software engineers, SREs, and business leaders with the knowledge to build, measure, and manage service level indicators (SLIs) and service level objectives (SLOs) efficiently. Written by Alexandra F. McCoy—an experienced site reliability engineer with over a decade of experience in the cloud and technology industry—this book simplifies complex reliability concepts for engineers at all levels. Starting with a review of reliability engineering basics, Alexandra provides a step-by-step approach to defining impactful SLIs, facilitating productive SLO discussions, and integrating observability into your monitoring strategy. You'll also see how these principles apply to web applications, distributed systems, databases, and new features through real-world examples that can help you develop SLIs and SLOs for your specific environment. The book goes beyond implementation to explore the financial impact of reliability, alerting strategies, integration with incident management, and using error budgets for business decisions.By the end of this book, you’ll be able to drive operational excellence, minimize unplanned downtime, and optimize end user experiences with well-established reliability metrics.What you will learnFormulate and implement SLIs and SLOs for assessing and enhancing system reliability objectivesManage incidents proactively using observability and monitoringCreate adequate reliability metrics for complex systemsRefine incident response strategies to minimize associated risksAlign reliability objectives with business and technical goalsImplement strong reliability practices across multiple teams and servicesIntegrate reliability engineering with DevOps and site reliability engineering practicesWho this book is forThis book is designed for site reliability engineers (SREs), DevOps engineers, software engineers, product managers, and business leaders looking to enhance service reliability to ensure their applications meet performance expectations. Basic knowledge of cloud services, system monitoring, and software engineering principles is beneficial.Table of ContentsSLIs and SLOs at the Heart of ReliabilityEstablishing an SLI and SLO TeamThings to Consider When Crafting Your SLIs and SLOsObservability and Monitoring Are a Necessity and a MustThe Financial Impact of Not Adopting IndicatorsWorkshop Preparation:Structuring the SLI and SLO ConversationScenario 1:SLIs and SLOs for Web ApplicationsScenario 2:SLIs and SLOs for Distributed SystemsScenario 3:Optimizing SLIs and SLOs for Database PerformanceScenario 4:Developing SLIs and SLOs for New FeaturesSLO Monitoring and AlertingService Level Performance Metrics:Daily OperationsSLO Preservation and Incident ManagementSLIs and SLOs as a Service
Editorial Reviews
Master reliability engineering with SLIs and SLOs to optimize performance, enhance observability, and make data-driven decisionsKey FeaturesDesign precise SLIs and SLOs tailored to different system architectures and reliability goalsMaster observability techniques and incident management strategies to proactively detect and resolve issuesBuild scenario-based SLIs and SLOs with hands-on guidance for real-world reliability engineeringPurchase of the print or Kindle book includes a free PDF eBookBook DescriptionIn today's digital landscape, ensuring service reliability is more than just a necessity—it’s a competitive advantage. SLIs and SLOs Demystified equips software engineers, SREs, and business leaders with the knowledge to build, measure, and manage service level indicators (SLIs) and service level objectives (SLOs) efficiently. Written by Alexandra F. McCoy—an experienced site reliability engineer with over a decade of experience in the cloud and technology industry—this book simplifies complex reliability concepts for engineers at all levels. Starting with a review of reliability engineering basics, Alexandra provides a step-by-step approach to defining impactful SLIs, facilitating productive SLO discussions, and integrating observability into your monitoring strategy. You'll also see how these principles apply to web applications, distributed systems, databases, and new features through real-world examples that can help you develop SLIs and SLOs for your specific environment. The book goes beyond implementation to explore the financial impact of reliability, alerting strategies, integration with incident management, and using error budgets for business decisions.By the end of this book, you’ll be able to drive operational excellence, minimize unplanned downtime, and optimize end user experiences with well-established reliability metrics.What you will learnFormulate and implement SLIs and SLOs for assessing and enhancing system reliability objectivesManage incidents proactively using observability and monitoringCreate adequate reliability metrics for complex systemsRefine incident response strategies to minimize associated risksAlign reliability objectives with business and technical goalsImplement strong reliability practices across multiple teams and servicesIntegrate reliability engineering with DevOps and site reliability engineering practicesWho this book is forThis book is designed for site reliability engineers (SREs), DevOps engineers, software engineers, product managers, and business leaders looking to enhance service reliability to ensure their applications meet performance expectations. Basic knowledge of cloud services, system monitoring, and software engineering principles is beneficial.Table of ContentsSLIs and SLOs at the Heart of ReliabilityEstablishing an SLI and SLO TeamThings to Consider When Crafting Your SLIs and SLOsObservability and Monitoring Are a Necessity and a MustThe Financial Impact of Not Adopting IndicatorsWorkshop Preparation:Structuring the SLI and SLO ConversationScenario 1:SLIs and SLOs for Web ApplicationsScenario 2:SLIs and SLOs for Distributed SystemsScenario 3:Optimizing SLIs and SLOs for Database PerformanceScenario 4:Developing SLIs and SLOs for New FeaturesSLO Monitoring and AlertingService Level Performance Metrics:Daily OperationsSLO Preservation and Incident ManagementSLIs and SLOs as a Service
