Service-Ability: Create a Customer Centric Culture girro 2014年1月15日 13 阅读 0 评论 未分类 Service-Ability: Create a Customer Centric Culture and Achieve Competitive Advantage Hardcover: 279 pages Publisher: Wiley (November 12, 2012) Language: English ISBN-10: 1118345568 代发服务PDF电子书10元立即求助