Selected papers from 16th Toulon-Verona Excellence in Services Conference

Selected papers from 16th Toulon-Verona Excellence in Services Conference

by: Baxter, Gavin; Tuggle, Doug

Publisher: Emerald Group Publishing Limited ( 2014-03-27 )

ISBN-13: 9781783509799

e-ISBN-13: 9781783509805

ISBN-10: 1783509791

Language: English