Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback
by: Thomas, Ann; Applegate, Jill
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Publisher: Wiley(2010/4/15)
Edition: 1
Language: English
ISBN-13: 9780470563557
e-ISBN-13: 9780470627426
未经允许不得转载：Wow! eBook » Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback