Implementing Metrics For IT Service Management:ITSM Library, an Implementation Guide
Hardcover: 201 pages
Publisher: Van Haren Publishing (June 25, 2010)
Language: English
ISBN-10: 9087531141
ISBN-13: 9789087531140
Hardcover: 201 pages
Publisher: Van Haren Publishing (June 25, 2010)
Language: English
ISBN-10: 9087531141
ISBN-13: 9789087531140

