“Facilitating with Ease! is a gold mine of tools, tips, and wisdom, useful for both novices and experts. In a world where everyone must facilitate or fall behind, this guide will help you stay ahead!”
–Jim Gannon, senior vice president of human resources development, Royal Bank Financial Group
“Facilitating with Ease! is a must-have resource. I’ve been in OD for fifteen years and this is one of my ‘go-to’ books.”
–Rob Mullins, senior training consultant, The Boeing Company
“Facilitating with Ease! is so thorough and so well organized, we’ve made it the centerpiece of our facilitator training program.”
–Karen H. Wunderlin, president, Wunderlin Consulting
Facilitating with Ease! is an updated version of the best-selling resource that offers easy-to-follow instructions, techniques, and hands-on tools that team leaders, consultants, supervisors, and managers have used to learn the basics of facilitation. Complete with worksheets on CD-ROM that can be customized to fit your personal needs, it’s a complete facilitation workshop in a take-home format.
Facilitating with Ease! shows you how to run productive meetings with skill and authority and includes the information needed to train others in your organization to become confident facilitators as well. The book is filled with dozens of exercises, surveys, and checklists that can be used to transform anyone into an effective facilitator. This revised edition features extensive updates and a wealth of new material and includes
- The core beliefs and practices of facilitation
- Best and worst practices of facilitators
- A four-level competency assessment
- A description of all the steps in the facilitation process assessment, design, feedback, refinement, and final preparation
- Information on high-participation techniques
- Six methods for reaching decisions
- Ideas for giving and receiving feedback
- Strategies for handling both conflict and resistance
- Ideas for effective meeting management
- The tools that are fundamental to all facilitation activities, such as visioning, brainstorming, gap analysis, decision grids, priority setting, systematic problem solving, and more
- Ten sample process designs, complete with facilitator notes
About the Author
Ingrid Bens is a consultant, speaker, and trainer who specializes in facilitation skills, team building, conflict management, employee participation, and organizational change. She is a partner in the consulting firm Participative Dynamics.
