Effective Apology

2015-05-09 分类：计算机、互联网

Effective Apology
Effective Apology
Subtitle: Mending Fences, Building Bridges, and Restoring Trust

by: Kador, John

Paperback: 284 pages

Publisher: Berrett-Koehler Publishers( May 11, 2009 )

ISBN-10: 1576759016

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