Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

Customer Knowledge Management:Leveraging Soft Skills to Improve Customer Focus

by: Sain, Soumit; Wilde, Silvio

Publisher: Springer ( 2014-06-30 )

ISBN-13: 9783319050584

e-ISBN-13: 9783319050591

ISBN-10: 3319050583

Edition: 1

Language: English