Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus girro 2014年6月30日 15 阅读 0 评论 经济学、管理学BusinessManagement Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus by: Sain, Soumit; Wilde, Silvio Publisher: Springer ( 2014-06-30 ) ISBN-13: 9783319050584 e-ISBN-13: 9783319050591 ISBN-10: 3319050583 Edition: 1 Language: English 代发服务PDF电子书10元立即求助