Business Process Mapping:Improving Customer Satisfaction
Hardcover: 338 pages
Publisher: John Wiley & Sons, Inc. (April 29, 2009)
Language: English
ISBN-10: 0470444584
ISBN-13: 9780470444580
Business Process Mapping:Improving Customer Satisfaction
Hardcover: 338 pages
Publisher: John Wiley & Sons, Inc. (April 29, 2009)
Language: English
ISBN-10: 0470444584
ISBN-13: 9780470444580

