AI, Blockchain, and Metaverse in Hospitality and Tourism Industry 4.0:Case Studies and Analysis

by: Adel Ben Youssef (Editor),Pushan Kumar Dutta (Editor),Ruchi Doshi (Editor),Manohar Sajnani (Editor)&1more

Publisher: Chapman and Hall/CRC

Edition: 1st

Publication Date: 2024/10/1

Language: English

Print Length: 302 pages

ISBN-10: 103269632X

ISBN-13: 9781032696324

Book Description

The book offers a critical exploration of the integration of AI, blockchain, and metaverse technology in the hospitality and tourism industry to investigate the potential of these technologies in revolutionizing the industry. This comprehensive work studies, with practical examples, how cutting-edge technologies of Industry 4.0 are transforming luxury industry into a high-touch, hyper-personalized metaverse. It explains how these technologies can be used to improve customer experience and operational efficiency in areas such as guest interaction, supply chain management, payment processing, and virtual stores. The book also discusses the conditions that can promote sustainable development in the hospitality industry using Industry 4.0 technologies.Provides an innovative perspective by blending high-tech trends like AI, blockchain, and metaverse with traditional wellness practicesEmphasis on ethical considerations and potential risks associated with the use of these technologies, providing a balanced perspective on their impactIncludes case studies and practical examples on how businesses can use AI, blockchain, and the metaverse to improve customer experiences and operational efficiencyExplores how the hospitality industry can embrace Industry 4.0 technologies to improve its operations, enhance customer experiences, and contribute to sustainable developmentProvides a roadmap for companies looking to implement these technologies, highlighting potential benefits and pitfalls of each approachThis reference book is for scholars and professionals in computer science who are interested in studying the effect of AI, blockchain, and metaverse in hospitality and tourism industry.

About the Author

The book offers a critical exploration of the integration of AI, blockchain, and metaverse technology in the hospitality and tourism industry to investigate the potential of these technologies in revolutionizing the industry. This comprehensive work studies, with practical examples, how cutting-edge technologies of Industry 4.0 are transforming luxury industry into a high-touch, hyper-personalized metaverse. It explains how these technologies can be used to improve customer experience and operational efficiency in areas such as guest interaction, supply chain management, payment processing, and virtual stores. The book also discusses the conditions that can promote sustainable development in the hospitality industry using Industry 4.0 technologies.Provides an innovative perspective by blending high-tech trends like AI, blockchain, and metaverse with traditional wellness practicesEmphasis on ethical considerations and potential risks associated with the use of these technologies, providing a balanced perspective on their impactIncludes case studies and practical examples on how businesses can use AI, blockchain, and the metaverse to improve customer experiences and operational efficiencyExplores how the hospitality industry can embrace Industry 4.0 technologies to improve its operations, enhance customer experiences, and contribute to sustainable developmentProvides a roadmap for companies looking to implement these technologies, highlighting potential benefits and pitfalls of each approachThis reference book is for scholars and professionals in computer science who are interested in studying the effect of AI, blockchain, and metaverse in hospitality and tourism industry.

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