The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

by: Langley, Gerald J.; Moen, Ronald; Nolan, Kevin M.; Nolan, Thomas W.; Norman, Clifford L.; Provost, Lloyd P.

Publisher: Wiley(2009/6/3)

Edition: 2

Language: English

ISBN-13: 9780470192412

e-ISBN-13: 9780470549032