Managing Service Operations: Design and Implementation girro 2014年2月17日 20 阅读 0 评论 金融、投资 Managing Service Operations: Design and Implementation by: William J Hollins, Sadie Shinkins Publisher: Sage Publications Ltd Print length: 312 Publication date: 2006-10-04 ISBN-10: 1412929520 ISBN-13: 9781412929523 代发服务PDF电子书10元立即求助