Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers

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经济学、管理学

Business Process Management and the Balanced Scorecard: Using Processes as Strategic Drivers

by: Smith, Ralph F.

Publisher: Wiley(2010/6/3)

Edition: 1

Language: English

ISBN-13: 9780470047460

e-ISBN-13: 9780470893128

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