Interlibrary Loan/Document Delivery and Customer girro 2015年5月22日 13 阅读 0 评论 未分类 Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services Hardcover: 275 pages Publisher: Taylor and Francis (November 12, 2012) Language: English ISBN-10: 078900013X 代发服务PDF电子书10元立即求助