Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

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经济学、管理学BusinessManagement

Customer Knowledge Management: Leveraging Soft Skills to Improve Customer Focus

by: Sain, Soumit; Wilde, Silvio

Publisher: Springer ( 2014-06-30 )

ISBN-13: 9783319050584

e-ISBN-13: 9783319050591

ISBN-10: 3319050583

Edition: 1

Language: English

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