Foundations of IT Service Management based on ITIL V3
by: Van Bon, Jan; de Jong, Arjen; Kolthof, Axel
Paperback: 373 pages
Publisher: ITSM Library( September 20, 2007 )
ISBN-10: 9087530579
未经允许不得转载：Wow! eBook » Foundations of IT Service Management based on ITIL V3