Why CRM Doesn't Work

2015-05-08 分类：未分类

Why CRM Doesn’t Work
Why CRM Doesn't Work
Subtitle: How to Win by Letting Customers Manage the Relationship

by: Newell, Frederick

Paperback: 286 pages

Publisher: Bloomberg Professional Library( April 22, 2003 )

ISBN-10: 1576601323

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